Hallmark Planning & Development proudly supports the Buffalo Sewer Authority’s Queen City Clean Waters Initiative (QCCWI), a long-term investment in modernizing Buffalo’s wastewater system and improving water quality throughout the region. As BSA advances critical infrastructure upgrades, Hallmark leads community-facing components of the initiative — helping residents understand what the work is, why it matters, and how it benefits their neighborhoods. Our team develops and implements a comprehensive public engagement strategy, builds communication tools, supports stakeholder coordination, and designs accessible informational materials that explain project goals, timelines, and impacts. By connecting community voices to BSA’s planning and construction efforts, Hallmark ensures Buffalo’s water infrastructure improvements are transparent, inclusive, and grounded in public trust.